Privacy policy and cookie management
1. Protection of personal data (RGPD)
Data controller :
La Roue Lot, 142 route Grotte de Pech Merle, 46330 Cabrerets
Telephone 05 65 22 91 79
Purpose of processing: Personal data collected via contact forms are used solely for :
- Respond to your requests (reservations, information).
- Improve our services.
- To send you information if you have consented (newsletter, promotional offers).
Legal basis : Your consent, the performance of a contract (booking), or our legitimate interest (improving services).
Shelf life : The data is kept for 3 years.
User rights : You have the following rights:
- Access, rectification, deletion, restriction of processing.
- Portability and opposition to processing.
- Withdrawal of your consent at any time.
To exercise these rights, contact us.
Safety : We put in place technical and organisational measures to protect your data against loss, alteration or unauthorised access.
2. Use of cookies
What is a cookie? A cookie is a text file placed on your terminal when you visit our site. It allows us to :
- Facilitate your browsing (technical cookies).
- To measure the site's audience (analytical cookies).
- Personalise your experience (preference cookies).
Types of cookies used :
- Technical cookies for site operation (e.g. language), stored for 13 months.
- Analytics cookies for audience measurement (e.g. Google Analytics), retained for a maximum of 13 months.
- Third-party cookies for the integration of external content.
Your consent : A banner is displayed on your first visit to ask for your consent. You can change your preferences at any time using the «Manage cookies» button at the bottom of the page.
How can I refuse cookies?
- Via your browser settings.
- By clicking on «Refuse» in the cookies banner.
- By using tools such as Your Online Choices for advertising cookies.
3. Contact and complaints
If you have any questions or complaints, contact us. You can also lodge a complaint with the CNIL : www.cnil.fr.